Last Updated: July 1, 2025

Effective Date: July 1, 2025

Operator

Shenzhen SIMGOT Technology Co., Ltd. ("we," "us," or "SIMGOT"), operator of the SIMGOT Control application ("the App"), recognizes the importance of your personal information. We strictly adhere to legal requirements and are committed to protecting your privacy rights. This Privacy Policy ("Policy") clearly explains how we process your personal information (as defined by applicable laws) when you use the App and related services (including connectivity management, sound customization, firmware updates, collectively "Services"), covering collection, use, storage, sharing, transfer, protection measures, and your rights.

Please Note

Before using our Services, carefully read this entire Policy. For inquiries, contact us using the information provided at the end. If you are under 18, review this Policy with your legal guardian and obtain their explicit consent before using our Services.

Your continued use constitutes full understanding, agreement, and acceptance of all Policy terms (including future updates).

Personal Information Collection & Purpose

We collect information lawfully, fairly, and only when necessary for these service scenarios:

Core Functionality

• Device Connectivity: Requires Bluetooth access to collect device identifiers (model, firmware version, serial number, MAC address) and connection status.
• Sound Customization: Records your selected audio profiles and EQ settings to maintain preferences.
• Firmware Updates: Accesses device storage (to download updates) and checks firmware versions.
• Device Locator: When using "Find My Device," precise location permission (GPS/network-based) is required. Note: Feature availability depends on Bluetooth connectivity or independent device GPS capability.
• Battery Status: Monitors and displays real-time device battery levels.
• Basic Operations: Collects device model, OS version, unique identifiers (e.g., Android ID/IDFA), app version, and network details (IP address, connection type).
• Crash Diagnostics: Upon app failure, collects crash logs (timestamp, device info, error type) for troubleshooting. Submission of full reports is optional.

Account Services (If Enabled)

• Phone number or email for registration/login and essential notifications.
• Third-Party Logins (WeChat/Apple ID): With your consent, we only receive public identifiers (OpenID/UnionID), nickname, and avatar (per platform settings). Passwords are never accessed.

Additional Features (Require Separate Consent)

• Voice Assistant: Microphone permission processes voice commands locally. Voice data is not stored.
• Notifications: Permission to deliver device status alerts (e.g., low battery) and app announcements.
• Local Storage: Permission to save/export settings beyond firmware updates.

Key Disclosures

• Personal information is used only for purposes stated herein. For new purposes, we will seek consent via Policy updates, pop-ups, or announcements.
• Sensitive permissions (e.g., location, microphone) are requested upon feature activation. You may revoke permissions in device settings, which may disable corresponding features but won’t affect other Services.

Information Storage & Security

• Storage Location: Information is stored within Mainland China. Cross-border transfers occur only when legally permitted or with your consent.
• Retention Period: Retained only as necessary for service delivery, legal compliance, dispute resolution, or system security. Post-retention, data is anonymized or deleted.
• Security Measures: Industry-standard protections include TLS/SSL encryption, access controls, de-identification, and security audits. Effectiveness is regularly evaluated. Disclaimer: While we implement robust safeguards, absolute security cannot be guaranteed. In a security incident, we will activate emergency protocols and notify you as required by law.

Information Sharing & Disclosure

We do not sell your personal information. Disclosure occurs only under these lawful circumstances:

Sharing with Third Parties

Your information may be shared:

• Upon obtaining your explicit consent;
• To comply with legal obligations or valid government requests;
• To prevent imminent harm to life, property, or public safety (e.g., fraud investigations);
• With data processors bound by strict confidentiality agreements (see Appendix for third-party SDK details);
• With corporate affiliates governed by this Policy (new processing purposes require renewed consent).

Business Transfers

Information may be transferred:

• During mergers, acquisitions, or bankruptcy proceedings, provided the successor entity adheres to this Policy;
• With your explicit authorization;
• When mandated by court orders or legal proceedings.

Public Disclosure

• We may publicly disclose information:
• With your express permission;
• When required by law, regulatory directives, or public interest considerations;
• To protect vital interests (e.g., emergencies involving life/property safety).

Anonymized Data Exception

• Irreversibly anonymized data (that cannot reasonably identify an individual) may be shared or disclosed without additional consent, as permitted by law.

Minor Protection

• Services are directed to adults with full legal capacity.
• Minors (under 18) must obtain verifiable parental consent before using Services.
• We do not knowingly collect minor data. Parents discovering unauthorized collection may request deletion via contact below.
• Features are not designed to collect others’ information. Submitting a minor’s data implies parental authorization.

Policy Updates

• We may revise this Policy for operational, legal, or user experience reasons.
• Updates will not reduce your existing rights. Changes take effect on dates specified in version prompts, pop-ups, or website notices.
• Material changes (e.g., purpose/recipient modifications) will trigger prominent notifications.
• Continued use after effective dates implies acceptance. You may discontinue Services if you disagree.

Contact Us

For questions, suggestions, or to exercise rights (access/correction/deletion/consent withdrawal/account deletion), email: service@simgot.com

Appendix: Third-Party SDK Directory

Third-party SDKs operate under their own privacy policies. We integrate them only for essential purposes after security assessments.